Privacy Policy – Poorna Store

Effective Date: 23/06/2025
Business Name: Poorna Store
Email: care@poornaguru.org
Phone: 8090100654
Website: https://poornastore.com

At Poorna Store, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of personal information when you use our website or place an order:

• Name
  
  
• Phone number
  
  
• Email address
  
  
• Shipping and billing address
  
  
• Payment details (processed securely via third-party gateways)
  
  
• Order history
  
  
• Browser/device information (via cookies and analytics tools)
  
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
  
• Send order confirmations and shipping updates
  
  
• Respond to your inquiries or customer service requests
  
  
• Improve website functionality and user experience
  
  
• Send promotional offers (only with your consent)
  
  
• Detect and prevent fraud or abuse
  
  

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Delivery partners (to fulfill orders)
  
  
• Payment gateways (for secure payment processing)
  
  
• Third-party tools (for analytics, marketing, or site functionality)
  
  
• Legal authorities, if required by law
  
  

All partners are contractually obligated to keep your data secure and use it only for the specified purposes.

4. Data Security

We implement strong security measures including:

• SSL encryption for data transmission
  
  
• Secure servers and firewalls
  
  
• Limited access to authorized personnel only
  
  

Despite our efforts, no system can be guaranteed 100% secure. Use the website at your own risk.

5. Cookies & Tracking Technologies

We use cookies to:

• Recognize repeat visitors
  
  
• Store cart/session data
  
  
• Analyze traffic via tools like Google Analytics
  
  

You can control or disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
  
  
• Request deletion of your account or data
  
  
• Opt out of promotional emails (via unsubscribe link)
  
  

To exercise any of these rights, please email us at: care@poornaguru.org

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”